I have a three boys now. Our four year old is in the stage of learning to tie his shoes. Imagine if my attitude towards him was “oh, my son is just never going to be capable of doing this”. Or when it comes to dinner time I simply let my two year old continue […]
Read More »In this month’s article I would like to ask the question “Are you engaged with your clients?” I think that many salon owners will feel a lot of pressure to be sending out regular emails to clients telling them of news, specials and other information that they hope will lead the clients to return and […]
Read More »Imagine you are a marine biologist and you specialize in studying the behavior of great white sharks so that you can learn about them and ensure they are protected from extinction. One part of your job might include tagging great whites so that you could monitor their movement patterns. Imagine going out on a boat […]
Read More »Does it matter how great you say your salon is? Or does it matter more how great your clients say it is? It’s a little nauseating to others when we tend to blow our own horns. CS Lewis, author of The Chronicles of Narnia and many other well know books gives writing advice to a […]
Read More »Have you ever had to do anything over again because you didn’t do it properly in the first place? Have you ever had to spend a lot of time cleaning up a mess that could have been avoided if you had just planned better? Would you consider yourself a good manager? They say that the […]
Read More »Last year I did a couple of articles on Cost of Sales. The series was a little dry and theoretical and I wanted to follow it up with some practical points about how to monitor and manage your cost of sales so that you achieve as much gross profit as possible and this is something […]
Read More »I recently counted over 130 apps installed on my iPhone. 130 different programs that I have installed in the past year, since I last upgraded my contract. I have them grouped according to what they do, for example, there is a folder for apps that relate to reading like Kindle, and other apps for magazines […]
Read More »What do you do when you have a power failure in the salon? The answer is simple really … follow all the steps in your policy and procedure manual on what to do in case of a power failure. Oh, you don’t have any procedures for a power failure? Well, in that case consider a […]
Read More »January 8, 2015/0 Comments/in Articles, Hairdressers Journal /by chris As we approach the end of 2014 I thought I would take some time to do some looking back, at the year and at things in general. One thing is very clear, many things have changed and are still changing. And Im only talking about my own lifetime, let alone […]
Read More »There are two types of people in the world, those that buy hair care products from salons and those that don’t. It’s interesting for me to speak to some people who by middle class standards are considered to be relatively wealthy and hear that they don’t buy professional hair care products. The idea of spending […]
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